Before the appointment
Ask the clinic whether it wants you to use wax-softening drops or spray, and for how long. The NHS advises that drops should not be used if you have a perforated eardrum. When unsure, speak to a pharmacist or clinician.
- Confirm the price, no-wax fee and follow-up policy
- Check whether the service is clinic-based or a home visit
- Write down relevant ear surgery, infections or perforation history
- Bring hearing aids if you use them
- Avoid putting cotton buds or other objects into the ear
At the appointment
A practitioner should examine the ear and ask relevant screening questions before deciding whether to continue. Ask them to explain the method, what you may feel or hear, and how to signal if you want them to pause.
After the appointment
Follow the clinician's aftercare advice. If symptoms persist, worsen or do not match a wax blockage, seek appropriate medical assessment. A wax-removal appointment is not a substitute for investigating sudden hearing loss or other red flags.
Common questions
Frequently asked questions
How many days should I use olive oil?
Instructions vary by method and provider. The NHS describes using olive or almond oil drops for self-care, while clinics may give their own shorter pre-appointment protocol. Do not use drops with a perforated eardrum and follow professional advice.
Can I use cotton buds before my appointment?
No. NHS and NICE guidance advises against inserting cotton buds or other objects because they can push wax deeper and damage the ear canal or eardrum.
What should I tell the practitioner?
Share relevant ear surgery, perforation, discharge, infection, pain, dizziness, tinnitus changes, sudden hearing loss and previous problems with removal methods.
Sources and review note
This page is general information, not personal medical advice. We prioritise NHS, NICE and relevant official-register sources.